Build AI chatbot from scratch(step-by step guide)

Buriihenry
4 min readJan 13, 2025

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Photo by julien Tromeur on Unsplash

In the rapidly evolving landscape of AI & healthcare technology, telemedicine has emerged as a crucial component of modern medical care. Today, I’m excited to share my journey of building TELEMEDAI, a Retrieval-Augmented Generation (RAG) based chatbot that aims to enhance telemedicine consultations through the power of artificial intelligence.

The Challenge: Bridging the Information Gap in Telemedicine

Traditional telemedicine platforms often struggle with providing immediate, accurate medical information during consultations. Healthcare providers need quick access to relevant medical literature, while patients seek reliable information about their conditions. This information gap can lead to longer consultation times and potential miscommunication.

Enter TELEMEDAI: A RAG-Powered Solution

TELEMEDAI addresses these challenges by implementing a sophisticated RAG pipeline that combines the power of vector databases with large language models. The system can process medical literature, understand natural language queries, and generate accurate, contextual responses based on verified medical information.

Technical Architecture: Under the Hood

The RAG Pipeline

At the heart of TELEMEDAI lies a carefully orchestrated RAG pipeline that processes and retrieves medical information:

  1. Data Ingestion Layer
  • Handles PDF document parsing for medical literature
  • Preprocesses text data for optimal embedding generation

2. Vector Store Implementation

  • Leverages Pinecone as the vector database
  • Creates and manages embeddings for efficient information retrieval
  • Enables semantic search capabilities for accurate information matching

3. Query Processing Engine

  • Transforms user queries into vector embeddings
  • Implements context-aware search algorithms
  • Manages the retrieval of relevant medical information

4. Response Generation System

  • Utilizes OpenAI’s language models for natural response generation
  • Combines retrieved information with generated text
  • Ensures responses are both accurate and conversational

Key Features and Capabilities

1. Intelligent PDF Document Processing

The system can ingest medical literature in PDF format, making it instantly queryable. This feature allows healthcare providers to quickly access specific information from medical journals and textbooks during consultations.

2. Context-Aware Information Retrieval

Unlike traditional keyword-based search systems, TELEMEDAI understands the context of queries and retrieves information based on semantic meaning rather than just matching words.

3. Natural Language Understanding

The chatbot processes natural language queries effectively, making it accessible to both medical professionals and patients.

4. Appointment Management

Built-in appointment scheduling capabilities streamline the administrative aspects of telemedicine consultations.

Implementation Insights

Vector Store Creation

# Example code snippet showing vector store initialization
from pinecone import Pinecone
import openai

pc = Pinecone(api_key="your-api-key")
index = pc.Index("medical-knowledge")
def create_embedding(text):
response = openai.Embedding.create(
input=text,
model="text-embedding-ada-002"
)
return response['data'][0]['embedding']

Query Processing

def process_query(query_text):
# Generate embedding for the query
query_embedding = create_embedding(query_text)

# Retrieve relevant information from Pinecone
results = index.query(
vector=query_embedding,
top_k=3,
include_metadata=True
)

return results

Challenges and Solutions

Challenge 1: Information Accuracy

Ensuring the accuracy of medical information was paramount. We implemented a verification system that cross-references multiple sources before generating responses.

Challenge 2: Response Latency

Initial implementations showed high latency in response generation. We optimized this by:

  • Implementing efficient caching mechanisms
  • Optimizing vector search parameters
  • Using batch processing for document ingestion

Future Improvements

  1. Multilingual Support: Expanding the system to handle multiple languages for broader accessibility.
  2. Real-time Medical Literature Updates: Implementing automated systems for keeping the medical knowledge base current.
  3. Advanced Analytics: Adding capabilities to track and analyze consultation patterns and outcomes.

Getting Started with TELEMEDAI

You need to visit my github for the codebase (https://github.com/buriihenry/TeleMed-Chatbot-Generative-AI) and run the notebook first the To implement TELEMEDAI in your own environment. below guide will walk you through setting up and running the TELEMEDAI chatbot on your local machine.

Prerequisites

Before you begin, ensure you have the following installed:

  • Python 3.8 or higher
  • pip (Python package manager)
  • Git
  • Jupyter Notebook

You’ll also need:

  • OpenAI API key
  • Pinecone API key

Steps:

Clone the repository:

git clone https://github.com/yourusername/TeleMed-Chatbot-Generative-AI.git
  1. Step 1: Install dependencies
pip install -r requirements.txt

2. Step 2: Configure your environment variables:

export OPENAI_API_KEY="your-key" 
export PINECONE_API_KEY="your-key"

Step 3: Install Dependencies

Create and activate a virtual environment (recommended)

# On Windows
python -m venv venv
.\venv\Scripts\activate

# On macOS/Linux
python3 -m venv venv
source venv/bin/activate

Install required packages:

pip install -r requirements.txt

Step 4: Configure Environment Variables

Add your API keys to the .env file:

OPENAI_API_KEY=your_openai_api_key_here
PINECONE_API_KEY=your_pinecone_api_key_here
PINECONE_ENVIRONMENT=your_pinecone_environment_here

Step 5: Run the Jupyter Notebook

cd notebooks
jupyter notebook
  • Open TELEMEDAI_RAG_Pipeline.ipynbFollow the notebook cells sequentially.Execute each cell to:
  • Set up the vector store
  • Process the medical documents
  • Create embeddings
  • Test the RAG pipeline

Step 6: Build the RAG Pipeline

After successfully running the notebook, build the production RAG pipeline:

python build_rag_pipeline.py

This script will:

  • Initialize the Pinecone vector store
  • Process all medical documents in the data directory
  • Create and store embeddings
  • Set up the retrieval system

Step 7: Run the Chatbot Server

Start the chatbot server:

python app.py

The server will start on http://localhost:5000 by default.

Verify Installation

To verify everything is working:

  1. Open your web browser and navigate to http://localhost:5000
  2. Try a test query like “What is Acne?”
  3. Check the response for accuracy and relevance

Troubleshooting

If you encounter issues:

  1. Check API Keys

2. Verify Vector Store

TELEMEDAI represents a significant step forward in applying AI to telemedicine. By combining RAG with natural language processing, we’ve created a system that enhances the telemedicine experience for both healthcare providers and patients.

The project is open-source and welcomes contributions from the community. Whether you’re interested in improving the RAG pipeline, adding new features, or optimizing performance, there’s room for everyone to contribute to the future of AI-powered telemedicine.

If you think this was helpful Clap and Hit a STAR on my github repo

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Buriihenry
Buriihenry

Written by Buriihenry

Machine Learning Engineer and AI Enthusiast

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